Ισχύει για όλα τα αυτοκίνητα με την S54 μηχανή.
Message Title: Extended Warranty on all S54 engines
Posted by: BMW NA Customer Relations on 2002-12-19 at 12:00:41
(posted from: Host: system150.bmwna.com IP: 63.95.170.150)
Message:
Extended Warranty on all S54 Engines in M3 coupe, convertible and M roadster and coupe model year 2001, 2002, and until further notice, current production 2003 (Vehicle Identification Number specific).
I'm with BMW of North America, LLC. The following letter is being mailed to all customers with cars that have M 6-cylinder S54 engines. If you have any questions, please contact us at 800-831-1117 or send us an email through our website at bmwusa.com.
December 2002
Re: BMW … VIN #
Dear Valued M Enthusiast,
We hope that you are continuing to enjoy your M car and that your BMW ownership experience is everything you hoped it would be. At BMW of North America we are committed to maintaining a level of automotive and service excellence that exceeds your expectations now and in the future. We are grateful to you for your passion and enthusiasm for M cars.
BMW has always maintained an open dialogue with our valued customers and BMW centers. As you may be aware, we have seen cases of damage to the connecting rod bearings resulting in engine failure. We are listening to your comments and concerns and have been meticulously researching this issue. We promise to keep you informed of any issues that affect your vehicle’s engine.
To further strengthen your confidence in your BMW and assure you of our commitment, we will extend the warranty on the above referenced vehicle identification number for all internal mechanical engine components that are lubricated by engine oil to 6 years or 100,000 miles whichever comes first. Enclosed is a copy of the extended warranty statement for your records. Please insert this page into your Service and Warranty booklet, as it is transferable to any subsequent owner.
We continue to recommend that you only use BM
W approved SAE10W-60 synthetic oil in your engine. Please be aware that your engine needs to be at operating temperature before you take advantage of its full power at high engine speeds. Please do not overrev the engine under any circumstances. Be careful not to pump the accelerator pedal when there is no engine load, e.g. when the vehicle is not in motion. The best, most efficient and safest way to warm up an engine is to drive with moderate engine speeds until you reach the operating temperature.
We assure you that we stand behind our product and will always continue to listen to our customers. If you have any additional questions please contact your authorized BMW center or call Customer Relations at 1-800-831-1117.
We wish you many more safe and thrilling miles in your M car.
Sincerely,
Hans G. Duenzl
Vice President,
Aftersales & Engineering
Inter-BranchMemo
To: Hans Duenzl
Dept.: VP, Aftersales & Engineering
From: Nina
Dept.: Aftersales Development & Quality Management
Date: 12/09/02
Re: Text for S54 Extended Warranty Statement for Insertion into the Service and Warranty booklet
New Vehicle Limited Warranty Enhancement - S54 Engine
Vehicle Identification Number:
(Valid only in the Continental USA and Puerto Rico)
BMW of North America, LLC warrants on the above referenced VIN all internal mechanical engine components lubricated by engine oil against defects from material or workmanship for a period of 6 years or 100,000 miles, whichever occurs first.
The New Vehicle Limited Warranty is described in your Service Warranty booklet supplied with your new BMW.
The warranty begins on the date of the first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.
Please insert this into your Service and Warranty booklet.